Terms of Service
Last updated: 2026-11-10
These terms govern your use of the APIBox website, online tools and APIs (the "Service") operated by APIBox ("we"). By creating an account or using the Service you accept them.
1. Accounts and API keys
You must give a valid e-mail address and keep your password and API keys secret. You are responsible for all requests made with your keys. One free account per person or organisation; creating several accounts to get around the free quota is not allowed.
2. Plans, quota and payment
- Plans and prices are listed on the pricing page. Paid plans are prepaid for 1, 3, 6 or 12 months and do not renew automatically.
- The monthly request quota resets on the 1st day of each month (UTC). Unused requests do not carry over.
- Payments are made by bank transfer through SePay (VND) or through PayPal (USD). A plan starts when the payment is confirmed. VND prices are converted from USD at the exchange rate shown at checkout.
- Changing plan during a paid period converts the remaining days of the current plan into extra days of the new plan, in proportion to their prices.
3. Refunds
Because plans are prepaid and can be used immediately, payments are not refundable, except when the Service was unavailable for a significant part of the paid period because of us, or when a payment was charged twice. Contact support@apibox.io.vn within 14 days.
4. Acceptable use
You agree not to use the Service to: break any law; send spam or validate lists of addresses collected without consent; fetch or process content you have no right to; attack, scan or overload third-party systems; try to get around rate limits, quotas or security; resell the Service as is without our written agreement. We may suspend accounts that break these rules, with or without notice.
5. Your content
You keep all rights on the content you send. We process it only to answer your requests (see the Privacy Policy).
6. Availability
We work to keep the Service fast and available but do not guarantee uninterrupted operation. Features and endpoints may change; we announce breaking changes in advance when possible.
7. Liability
The Service is provided "as is". To the extent allowed by law, our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect losses, lost profits or data.
8. Termination
You can delete your account at any time from the dashboard. We may end the Service for an account that breaks these terms.
9. Changes and law
We may update these terms; the date above shows the latest version. Continued use means acceptance. These terms are governed by the laws of Vietnam.